Cambridge Service Alliance

At the forefront of service transformation in the digital era

A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

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Welcome to the CSA

Meet the Team...

Current Team Research Collaborators
Research Structure V5

CSA Research

Research Themes

Strategise Design Deliver
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Webinars

Recent Webinars

 Podcast Series: Services in the Age of AI
Podcast Series

Services in the AGE of AI

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Courses

Course we offer

News

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30 Apr 2026

PhD Awarded - Matthäus Wilga

PhD Award

27 Apr 2026

Research Report Published

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14 Apr 2026

New Podcast Series Launch: Services in the Age of AI

Podcast Series: Services in the Age of AI

1 Apr 2026

Teaching at IULM University

Teaching In Milan - March 2026

23 Mar 2026

New Publication - Transforming Manufacturers into Service-Driven Learning Organizations

2 Mar 2026

Masterclass: Agentic AI in Service Experience

Masterclass with Cambs Online

Partners

CSA Partners