Cambridge Service Alliance

At the forefront of service transformation in the digital era

A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

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Welcome to the CSA

Meet the Team...

Current Team Research Collaborators
Research Structure V5

CSA Research

Research Themes

Strategise Design Deliver
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Webinars

Recent Webinars
Podcast Series: Services in the Age of AI
Podcast Series

Services in the AGE of AI
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Courses

Course we offer

News

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24 Jun 2026

The "Away Day" That Stayed Put: Recapping the last 6-12 Months

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15 Jun 2026

Servsig 2026

Servsig 2026 Title Page

8 Jun 2026

NEW PARTNER

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3 Jun 2026

NEW PUBLICATION ACCOUNCEMENT

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26 May 2026

Award - Südwestmetall Industry Award

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26 May 2026

New Publication - Value-in-Context for Digital Servitization

Partners

CSA Partners