Xia Han is a PhD student under the supervision of Professor Andy Neely and Dr. Veronica Martinez in the Cambridge Service Alliance. His research interests are in the areas service innovation, business models and technology diffusion.

He holds an MSc with distinction in Analysis Design and Management of Information Systems from London School of Economics. He obtained a double degree in European Studies and Political Science with a Minor in Economics from the American University in Bulgaria. Prior to his PhD, he worked in the automotive industry, where he played a key role in the launch of new financial and operational services. He has also worked with several IT start-ups.