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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Study

The Alliance seeks to strike a balance between exploitation of completed research and exploration of new research. It is committed to providing education and insights to industry and researchers in the field of complex service derived from its leading-edge work in the area of complex services.

We welcome visitors to the Alliance, who are keen to get involved in our work, as well as collaboration opportunities with researchers and industrialist alike. Additionally there are opportunities to learn from the completed research via the executive education programmes - a key programme here is 'The Cambridge Service Design Programme: Making the Shift to Services', in-company provision as well as graduate studies at the University.

The information in this section aims to help those who would like to engage with the education and other study opportunities at the Alliance.  We look forward to hearing from you. 

Upcoming events

Shift to Services Executive Education Programme

May 14, 2019

IfM, Cambridge, UK

Upcoming events

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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New thinking about the future of services

Apr 14, 2019

New thinking about the future of services - Connecting the digital, physical and social

2018 Robert Johnston Award

Apr 03, 2019

Congratulations to Mohamed Zaki, Professor Janet McColl-Kennedy and co-authors for receiving the 2018 Robert Johnston Award of the Journal of Service Management

Webinar on High-Value Manufacuring (HVM)

Mar 18, 2019

In this webinar, Luisa Huaccho Huatuco presents the Alliance February 2019 paper on High-Value Manufacturing.

February 2019 Paper - High Value Manufacturing (HVM) in the UK: Case studies and focus group insights

Feb 28, 2019

High Value Manufacturing (HVM) in the UK: Case studies and focus group insights by Luisa Huaccho Huatuco, Veronica Martinez-Hernandez, Thomas F. Burgess and Nicky E. Shaw

February 2019 Webinar - Business Ecosystems Mapping

Feb 12, 2019

In this webinar, Florian presents the Alliance January 2019 paper on Business Ecosystems Mapping.

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