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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Study

The Alliance seeks to strike a balance between exploitation of completed research and exploration of new research. It is committed to providing education and insights to industry and researchers in the field of complex service derived from its leading-edge work in the area of complex services.

We welcome visitors to the Alliance, who are keen to get involved in our work, as well as collaboration opportunities with researchers and industrialist alike. Additionally there are opportunities to learn from the completed research via the executive education programmes - a key programme here is 'The Cambridge Service Design Programme: Making the Shift to Services', in-company provision as well as graduate studies at the University.

The information in this section aims to help those who would like to engage with the education and other study opportunities at the Alliance.  We look forward to hearing from you. 

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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New Paper - Digital transformation: harnessing digital technologies for the next generation of services

Jun 21, 2019

Check out our recent commentary paper published at the Journal of Services Marketing

The future of digital services and platforms

May 23, 2019

Cambridge Service Alliance Community of Interest Meeting - April 2019

New Paper: Servitization: A contemporary thematic review of four major research streams

May 21, 2019

This study identifies the key themes and research priorities in servitization literature over thirteen years from 2005 and 2017, based on four major research streams (general management, marketing, operations, and service management).

New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective

May 21, 2019

This paper builds a conceptual framework to explore whether big data combined with new manufacturing technologies can facilitate redistributed manufacturing (RDM).

HCL joins the Cambridge Service Alliance

Apr 23, 2019

HCL joined the Cambridge Service Alliance as a strategic digital services partner.

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