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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

Past Events

Shift to Services Executive Education Programme Nov 15, 2017 from 09:00 AM to 04:30 AM IfM, Cambridge, UK,
Drawing on the latest work from the Cambridge Service Alliance, this thought-provoking and practical two-day course considers how to design the shift to services
Community of Interest Meeting from Nov 09, 2017 09:30 AM to Nov 10, 2017 05:00 PM TBA,
November Community of Interest Meeting
Cambridge Service Week 2017 - Partners Day Oct 11, 2017 from 09:30 AM to 05:30 PM Moller Centre, Cambridge, UK,
Partners Day event held as part of Cambridge Service Week 2017.
Cambridge Service Week 2017 - Industry Conference Oct 10, 2017 from 09:00 AM to 05:30 PM Moller Centre, Cambridge, UK,
Industry one-day Conference as part of Cambridge Service Week
Cambridge Service Week 2017 - Academic Conference from Oct 05, 2017 09:30 AM to Oct 06, 2017 05:00 PM IfM, Cambridge, UK,
Academic Conference as part of Cambridge Service Week 2017
2017 Making and Sustaining the Shift to Services Workshop Sep 21, 2017 from 09:00 AM to 05:30 PM IfM, Cambridge,
The Service Alliance Industrialists and other invited organisations will join Veronica on this research workshop to debate and analyse the effect of digital twins in services and future digital strategies.
Community of Interest Meeting from Jul 11, 2017 09:30 AM to Jul 12, 2017 05:00 PM TBA,
July Community of Interest Meeting
Community of Interest Meeting from Apr 25, 2017 09:00 AM to Apr 26, 2017 05:00 PM TBA,
April Community of Interest Meeting
Community of Interest Meeting from Feb 28, 2017 09:30 AM to Mar 01, 2017 05:00 PM
Community of Interest Meeting - open to partners only. Theme to be announced.
Community of Interest Meeting - November - Big Data and Privacy from Nov 29, 2016 11:00 AM to Nov 30, 2016 04:00 PM Cambridge, UK,
COMMUNITY OF INTEREST MEETING
Making the Shift to Services - Two Day Executive Workshop from Nov 23, 2016 01:50 PM to Nov 24, 2016 01:50 PM Institute for Manufacturing, Cambridge, UK,
Growing Your Service Business in an Age of Digital Disruption - Industry Day Conference Oct 11, 2016 from 09:00 AM to 05:00 PM Moller Centre, Cambridge,
Industry conference on 'Growing your service business in an age of digital disruption', held during Cambridge Service Week 2016, on Tuesday 11 October 2016, Moller Centre, Cambridge, UK
Cambridge Service Week 2016 from Oct 05, 2016 09:00 AM to Oct 12, 2016 05:30 PM Cambridge,
Service Week - Academic Event - SERVICES IN AN AGE OF DIGITAL DISRUPTION from Oct 05, 2016 08:45 AM to Oct 06, 2016 04:20 PM IfM,
2016 Service Week - Academic Conference SERVICES IN AN AGE OF DIGITAL DISTRUPTION
Community of Interest Meeting - July 2016 from Jul 12, 2016 11:00 AM to Jul 13, 2016 05:00 PM Caterpillar - Edwards Demo & Learning Center, Peoria, IL 61528, USA,
COMMUNITY OF INTEREST MEETING - open to partner companies only.
Webinar - Analysis of Health Service Stakeholder Networks: Insight from Social Media Mar 14, 2016 from 02:30 PM to 03:00 PM
Webinar on Analysis of Health Service Stakeholder Networks: Insight from Social Media
Webinar on Critical Success Factors Feb 08, 2016 from 02:30 PM to 03:00 PM Cambridge,
Manufacturing Analytics: The role of Big Data in the Future of Manufacturing Feb 01, 2016 from 09:00 AM to 05:00 PM IfM Cambridge,
Cambridge Big Data-EPSRC Collaborative Workshop
Webinar - Innovating Your Business Model: The Capability Assessment Tool Jan 11, 2016 from 02:30 PM to 03:00 PM
Webinar - 11 January 2016
Transition Towards a Data-Driven Business Model (DDBM) Dec 14, 2015 10:25 AM
How Do Industry Evolution and Industry Conditions Prompt Product Firms to Offer Services? Nov 16, 2015 from 02:30 PM to 03:00 PM
Community of Interest Meeting Nov 09, 2015 from 09:00 PM to 05:30 PM Cambridge,
Service Week 2015 - Partners Day Oct 07, 2015 from 09:00 AM to 05:00 PM Cambridge,
Creating Value Through Customer Services - Conference Oct 06, 2015 from 09:00 AM to 05:00 PM Cambridge,
Service Week 2015 - Academic Conference from Oct 01, 2015 09:00 AM to Oct 02, 2015 05:00 PM Cambridge,
Seminar - Behavioral Experimental Approaches for Service Research Sep 30, 2015 from 02:00 PM to 03:30 PM IfM - Seminar Room 1,
Seminar: Behavioral Experimental Approaches for Service Research By Prof. Rohit Verma from Cornell University, USA
Taiwan - Manufacturing Servitization Programme from Aug 24, 2015 01:35 PM to Aug 27, 2015 01:35 PM Cambridge,
Customised Executive Education Programme
Community of Interest Meeting Jul 14, 2015 from 09:00 PM to 05:30 PM Chicago, USA,
Through-Life Accountability: Managing Complex Services Jun 08, 2015 01:35 PM Cambrdige,
Data and Analytics - Data–Driven Business Models: A Blueprint for Innovation May 11, 2015 01:45 PM Cambridge,

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.

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EPSRC Grant: OMMS - Wireless Micro-Factor that will treat people with Cancer

Nov 14, 2017

OMMS: the wireless micro-factory that will treat people with cancer Building Service Business Model Innovation

November Webinar - A System Perspective on Business Model Evolution

Nov 13, 2017

Webinar by Chander Velu on 'A Systems Perspective on Business Model Evolution: The Case of an Agricultural Information Service Provider in India'

Video - What is the Shift to Services Executive Course all about?

Oct 29, 2017

In this video Florian Urmetzer explains the benefits of attending the Alliance's two-day executive programme - Shift to Services

October Paper - Big Data Analytics Architecture for Businesses

Oct 26, 2017

The October Monthly Paper from the Cambridge Service Alliance, on 'Big Data Analytics Architecture for Businesses, by Mert Onuralp Gökalp, Kerem Kayabay, Mohamed Zaki, Altan Koçyiğit, P. Erhan Eren, and Andy Neely

Article on Service Week 2017 in London Evening Standard

Oct 26, 2017

Anthony Hilton, of the London Evening Standard, attended our Service Week 2017 Industry Day event, and wrote about one of the keynote speakers, from Alibaba, in a recent article.

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