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01May

Webinar The Future of AI Agents in Service Experience
23Sep

Cambridge Service Alliance Forum
24Jun

Webinar - The Future of Digital Service Transformation
16Nov

Industry Day
15Nov

Partner Day
08Nov

IFM Engage course: The new era of customer experience: Optimising engagement across digital, physical and social channels
27Apr

Seminar: Supply chain economics and business models for Offsite Manufacturing
14May

Shift to Services Executive Education Programme

Drawing on the latest work from the Cambridge Service Alliance, this thought-provoking and practical two-day course considers how to design the shift to services
05Feb

Ecosystems Strategy One Day Course

One Day Executive Programme on Ecosystems Strategy
07Nov

Shift to Services Executive Education Programme

Drawing on the latest work from the Cambridge Service Alliance, this thought-provoking and practical two-day course considers how to design the shift to services

Cambridge Service Alliance

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Welcome to the Cambridge Service Alliance…

A unique global alliance between the University of Cambridge and some of the world’s leading businesses.
Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.
Learn how other innovative organisations are developing new services through our events
Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.

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