skip to primary navigationskip to content
Home

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Staff

Jacqueline Brown
Jacqueline Brown
  • Programme Management
01223 766316
jjb78@cam.ac.uk
Katharina Greve
Katharina Greve
  • Postdoctoral Researcher
kg403@cam.ac.uk
Dr Jinchen Hou
Dr Jinchen Hou
  • Research Associate
jh821@cam.ac.uk
Dr Veronica Martinez
Dr Veronica Martinez
  • Senior Research Associate
01223 766141
vm338@cam.ac.uk
Professor Duncan McFarlane
Professor Duncan McFarlane
  • Professor of Industrial Information Engineering
01223 338069
dm114@cam.ac.uk
Professor Andy Neely
Professor Andy Neely
  • Pro-Vice-Chancellor: Enterprise and Business Relations at the University of Cambridge
  • Founding Director, Cambridge Service Alliance
  • Royal Academy of Engineering Professor of Complex Services
01223 765608
adn1000@cam.ac.uk
Dr Ajith Parlikad
Dr Ajith Parlikad
  • Senior Lecturer
01223 765606
aknp2@cam.ac.uk
Dr Florian Urmetzer
Dr Florian Urmetzer
  • Senior Research Associate
+44 1223 766141
ftu20@cam.ac.uk
Dr Chander Velu
Dr Chander Velu
  • University Lecturer in Economics of Industrial Systems
01223 765879
c.velu@eng.cam.ac.uk
Angela Walters
Angela Walters
  • Communications Officer
01223 768208
ahw20@cam.ac.uk
Dr Mohamed Zaki
Dr Mohamed Zaki
  • Deputy Director, Cambridge Service Alliance
01223 732614
mehyz2@cam.ac.uk

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

LinkedIn

RSS Feed Latest news

New thinking about the future of services

Apr 14, 2019

New thinking about the future of services - Connecting the digital, physical and social

2018 Robert Johnston Award

Apr 03, 2019

Congratulations to Mohamed Zaki, Professor Janet McColl-Kennedy and co-authors for receiving the 2018 Robert Johnston Award of the Journal of Service Management

Webinar on High-Value Manufacuring (HVM)

Mar 18, 2019

In this webinar, Luisa Huaccho Huatuco presents the Alliance February 2019 paper on High-Value Manufacturing.

February 2019 Paper - High Value Manufacturing (HVM) in the UK: Case studies and focus group insights

Feb 28, 2019

High Value Manufacturing (HVM) in the UK: Case studies and focus group insights by Luisa Huaccho Huatuco, Veronica Martinez-Hernandez, Thomas F. Burgess and Nicky E. Shaw

February 2019 Webinar - Business Ecosystems Mapping

Feb 12, 2019

In this webinar, Florian presents the Alliance January 2019 paper on Business Ecosystems Mapping.

View all news

Study at Cambridge

About the University

Research at Cambridge