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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Staff

Jacqueline Brown
Jacqueline Brown
  • Programme Management
01223 766316
jjb78@cam.ac.uk
Dr Jinchen Hou
Dr Jinchen Hou
  • Research Associate
jh821@cam.ac.uk
Dr Veronica Martinez
Dr Veronica Martinez
  • Senior Research Associate
01223 766141
vm338@cam.ac.uk
Professor Duncan McFarlane
Professor Duncan McFarlane
  • Professor of Industrial Information Engineering
01223 338069
dm114@cam.ac.uk
Professor Andy Neely
Professor Andy Neely
  • Pro-Vice-Chancellor: Enterprise and Business Relations at the University of Cambridge
  • Founding Director, Cambridge Service Alliance
  • Royal Academy of Engineering Professor of Complex Services
01223 765608
adn1000@cam.ac.uk
Dr Ajith Parlikad
Dr Ajith Parlikad
  • Senior Lecturer
01223 765606
aknp2@cam.ac.uk
Dr Florian Urmetzer
Dr Florian Urmetzer
  • Senior Research Associate
+44 1223 766141
ftu20@cam.ac.uk
Dr Chander Velu
Dr Chander Velu
  • University Lecturer in Economics of Industrial Systems
01223 765879
c.velu@eng.cam.ac.uk
Angela Walters
Angela Walters
  • Communications Officer
01223 768208
ahw20@cam.ac.uk
Dr Mohamed Zaki
Dr Mohamed Zaki
  • Deputy Director, Cambridge Service Alliance
01223 732614
mehyz2@cam.ac.uk

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.

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March Paper - A Service Network Perspective to Evaluate Service Matching in Early Design

Mar 22, 2018

March paper on 'A Service Network Perspective to Evaluate Service Matching in Early Design' by Federico Barravecchia, Fiorenzo Franceschini, Luca Mastrogiacomo

Webinar - Does Buyers' Dependence translate into Financial Performance?

Mar 12, 2018

12 March 2018 - Does buyers’ dependence translate into financial performance? An empirical analysis of manufacturer-service provider relationships - Ornella Benedettini

New Membership Model for the Alliance

Mar 07, 2018

New Membership Model launched for the Alliance.

March 2018 Newsletter

Mar 01, 2018

Find out about the new membership model and our new Alliance Partner as well as other news from the Service Alliance in this new edition of the newsletter.

CEMEX join the Alliance as a Gold Member

Feb 27, 2018

We are delighted to announce that CEMEX has joined the Cambridge Service Alliance as a Gold Member under the Alliance's new Membership Model.

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