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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Staff

Jacqueline Brown
Jacqueline Brown
  • Programme Management
01223 766316
jjb78@cam.ac.uk
Dr Jinchen Hou
Dr Jinchen Hou
  • Research Associate
jh821@cam.ac.uk
Dr Veronica Martinez
Dr Veronica Martinez
  • Senior Research Associate
01223 766141
vm338@cam.ac.uk
Professor Duncan McFarlane
Professor Duncan McFarlane
  • Professor of Industrial Information Engineering
01223 338069
dm114@cam.ac.uk
Professor Andy Neely
Professor Andy Neely
  • Pro-Vice-Chancellor: Enterprise and Business Relations at the University of Cambridge
  • Founding Director, Cambridge Service Alliance
  • Royal Academy of Engineering Professor of Complex Services
01223 765608
adn1000@cam.ac.uk
Dr Ajith Parlikad
Dr Ajith Parlikad
  • Senior Lecturer
01223 765606
aknp2@cam.ac.uk
Dr Florian Urmetzer
Dr Florian Urmetzer
  • Senior Research Associate
+44 1223 766141
ftu20@cam.ac.uk
Dr Chander Velu
Dr Chander Velu
  • University Lecturer in Economics of Industrial Systems
01223 765879
c.velu@eng.cam.ac.uk
Angela Walters
Angela Walters
  • Communications Officer
01223 768208
ahw20@cam.ac.uk
Dr Mohamed Zaki
Dr Mohamed Zaki
  • Deputy Director, Cambridge Service Alliance
01223 732614
mehyz2@cam.ac.uk

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, CEMEX, IBM and the University of Cambridge.

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October 2018 Webinar - How Can Hackathons Accelerate Corporate Innovation?'

Oct 08, 2018

In this webinar, Myrna Flores presented the Alliance April paper on how hackathons can accelerate corporate innovation.

September 2018 Paper

Sep 24, 2018

September paper on 'Co-Creation in Practice: Objectives and Outcomes' by Katharina Greve, Veronica Martinez and Andy Neely

Land of Innovation Forum

Sep 23, 2018

Veronica delivered a presentation and a workshop at the 'Land of Innovation Forum' in Canacintra, Mexico.

Blockchain Results Delivered at Rolls Royce

Sep 20, 2018

Research project 'the impact of digital twins on the product development process' led by Veronica Martinez

Interview with Sander Kuik, Canon – for CSA Industry Day 2018

Sep 11, 2018

In a conversation with Sander Kuik from Canon we asked him about his planned presentation at the CSA Industry Conference on 3 October 2018, his thoughts on the theme of the conference, and his vision of the future.

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