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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

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Xia Han

Xia Han

PhD Student


Biography:

Xia Han is a PhD student under the supervision of Professor Andy Neely and Dr. Veronica Martinez in the Cambridge Service Alliance. His research interests are in the areas service innovation, business models and technology diffusion.

He holds an MSc with distinction in Analysis Design and Management of Information Systems from London School of Economics. He obtained a double degree in European Studies and Political Science with a Minor in Economics from the American University in Bulgaria. Prior to his PhD, he worked in the automotive industry, where he played a key role in the launch of new financial and operational services. He has also worked with several IT start-ups.

Keywords

  • Service Innovation
  • business model innovation
  • Technology Diffusion

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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The future of digital services and platforms

May 23, 2019

Cambridge Service Alliance Community of Interest Meeting - April 2019

New Paper: Servitization: A contemporary thematic review of four major research streams

May 21, 2019

This study identifies the key themes and research priorities in servitization literature over thirteen years from 2005 and 2017, based on four major research streams (general management, marketing, operations, and service management).

New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective

May 21, 2019

This paper builds a conceptual framework to explore whether big data combined with new manufacturing technologies can facilitate redistributed manufacturing (RDM).

HCL joins the Cambridge Service Alliance

Apr 23, 2019

HCL joined the Cambridge Service Alliance as a strategic digital services partner.

New Thinking about the Future of Services

Apr 14, 2019

Connecting the Digital, Physical and Social

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