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Cambridge Service Alliance

developing new understanding and approaches to complex service systems

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Flavia Dalia Frumosu

Flavia  Dalia Frumosu

Visiting PhD student


Biography:

Flavia is a PhD candidate at the section for Statistics and Data Analysis, Department of Applied Mathematics and Computer Science, Technical University of Denmark. Her current research lies in the field of big data analysis with applications to the manufacturing industry. She is currently visiting the Cambridge Service Alliance Group under the guidance of Dr Mohamed Zaki.

Flavia’s PhD project is part of MADE (Manufacturing Academy of Denmark) and involves close collaboration with The LEGO Group. The project belongs to MADE’s SPIR 9.2 package which deals with sensor and quality control. The primary scope of the PhD project is to develop proper data analysis methods for process understanding and improvement in injection moulding production at the industry partner’s plants.

Background

Flavia holds a Master of Science in Stochastic Dynamical Modelling from the Technical University of Denmark. Her thesis has been done in collaboration with Lloyd's Register Consulting in the field of machinery dynamics where she applied machine learning and statistics. Flavia also has expertise in the domain of risk and safety where she worked 3 years as a consultant for the Danish consulting engineering company Rambøll.

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December Newsletter

Dec 05, 2018

Welcome to the December 2018 edition of the Cambridge Service Alliance Newsletter

Gaining Customer Experience Insights That Matter

Nov 26, 2018

New paper on 'Gaining Customer Experience Insights That Matter' by Janet R. McColl-Kennedy, Mohamed Zaki, Katherine N. Lemon, Florian Urmetzer and Andy Neely published at Journal of Service Research

November 2018 Paper

Nov 21, 2018

November 2018 paper on 'Service business model innovation: the digital twin technology' by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar

Webinar 12 November 2018 - Co-Creation in Practice: Objectives and Outcomes

Nov 14, 2018

In this webinar, Katharina Greve presents the Alliance September Paper on Co-Creation in Practice.

New EPSRC Doctoral Studentship Opportunity

Nov 09, 2018

New EPSRC Doctoral Studentship Opportunity on Digital technology in the service design and lifecycle with Rolls Royce

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