skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

JSR Paper Awards for Mohamed Zaki

last modified Jul 15, 2015 10:56 AM
Presentation of two awards for Journal of Service Research Paper to Dr Mohamed Zaki

Congratulations to Dr Mohamed Zaki who recently received two awards for his paper 'Analyzing Customer Experience Feedback Using Text Mining: A Linguistics-Based Approach', by Francisco Villarroel, Dr Charalampos Theodoulidis, Dr Jamie Burton, Prof Thorsten Gruber and Dr Mohamed Zaki.


JSR Best Paper Finalist AwardThe first award for this paper was as a Runner-up for the AMA Best Services Article in 2014. 

The paper was also one of the four finalists for the Journal of Service Research Best Article Award for 2014.  The award is presented annually to the best article in the previous volume of JSR, as selected by the JSR Editorial Review Board. The award is sponsored by IBM-ISSIP and was announced and presented at the Frontiers in Service Conference in San Jose, CA, July 9-12, 2015. 

RSS Feed Latest news

December 2017 Newsletter

Dec 04, 2017

Find out about the Service Week events and other news from the Service Alliance in this new edition of the newsletter

Government announces new Centre for Digital Built Britain at Cambridge

Nov 29, 2017

The Government have today announced £5.4 million in funding to enable the launch of a centre of excellence in Cambridge to champion the digital revolution in the built environment. The Centre is part of a landmark government-led investment in growing the UK’s construction sector.

Digital Business Transformation and Strategy

Nov 22, 2017

November Paper by Mariam H. Ismail, Mohamed Khater, Mohamed Zaki on 'Digital Business Transformation and Strategy: What do we know so far?'

EPSRC Grant: OMMS - Wireless Micro-Factor that will treat people with Cancer

Nov 14, 2017

OMMS: the wireless micro-factory that will treat people with cancer Building Service Business Model Innovation

November Webinar - A System Perspective on Business Model Evolution

Nov 13, 2017

Webinar by Chander Velu on 'A Systems Perspective on Business Model Evolution: The Case of an Agricultural Information Service Provider in India'

View all news

Upcoming events

Ecosystems Strategy One Day Course

Feb 27, 2018

IfM, Cambridge

Shift to Services Executive Education Programme

May 09, 2018

IfM, Cambridge, UK

Upcoming events