skip to content

Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

Biography

Professor Andy Neely is Pro-Vice-Chancellor for Enterprise and Business Relations at the University of Cambridge and former Head of the Institute for Manufacturing (IfM). He is a Fellow of Sidney Sussex College and Director of the Centre for Digital Built Britain and Founding Director of the Cambridge Service Alliance. He is widely recognised for his work on the servitization of manufacturing, as well as his work on performance measurement and management. Previously he has held appointments at Cranfield University, London Business School, Cambridge University, where he was a Fellow of Churchill College, Nottingham University, where he completed his PhD and British Aerospace. He was Deputy Director of AIM Research – the UK’s management research initiative – from 2003 until 2012 and was elected a Fellow of the Sunningdale Institute in 2005, a Fellow of the British Academy of Management in 2007, a Fellow of the Academy of Social Sciences in 2008, a Fellow of the European Operations Management Association in 2009 and a Fellow of the Royal Academy of Engineering in 2018.

Publications

Pro-Vice-Chancellor: Enterprise and Business Relations at the University of Cambridge
Founding Director, Cambridge Service Alliance
Royal Academy of Engineering Professor of Complex Services

Mohamed Zaki

Professor Andy  Neely

Contact Details

01223 765608
Not available for consultancy

Affiliations

Classifications: 
Person keywords: 
Service Innovation
Servitization
business model innovation
Service Experience
Big Data
Through-Life Accountability
strategic leadership
Financial Performance
Outcome-Based Contracts
Performance

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.