Cambridge Service Alliance
developing new understanding and approaches to complex service systems
Dr Benjamin Lucas is an Assistant Professor at Nottingham University Business School, University of Nottingham. His research and teaching focuses on Business Analytics, Digital Marketing, Innovation and Entrepreneurship. At Cambridge Service Alliance, Benjamin is working primarily on projects combining text mining with customer experience management.
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Welcome to the Cambridge Service Alliance…
Latest news
Webinar on High-Value Manufacuring (HVM)
Mar 18, 2019In this webinar, Luisa Huaccho Huatuco presents the Alliance February 2019 paper on High-Value Manufacturing.
High Value Manufacturing (HVM) in the UK: Case studies and focus group insights by Luisa Huaccho Huatuco, Veronica Martinez-Hernandez, Thomas F. Burgess and Nicky E. Shaw
February 2019 Webinar - Business Ecosystems Mapping
Feb 12, 2019In this webinar, Florian presents the Alliance January 2019 paper on Business Ecosystems Mapping.
January 2019 paper on 'Using Business Ecosystems Mapping to Generate new Competitive Value Propositions'
In this webinar, Tim Pearce discusses his paper on Bayesian Neural Network Ensembles
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