Cambridge Service Alliance
developing new understanding and approaches to complex service systems
Dr Benjamin Lucas is an Assistant Professor at Nottingham University Business School, University of Nottingham. His research and teaching focuses on Business Analytics, Digital Marketing, Innovation and Entrepreneurship. At Cambridge Service Alliance, Benjamin is working primarily on projects combining text mining with customer experience management.
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Welcome to the Cambridge Service Alliance…
Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.
Latest news
March Paper - A Service Network Perspective to Evaluate Service Matching in Early Design
Mar 22, 2018March paper on 'A Service Network Perspective to Evaluate Service Matching in Early Design' by Federico Barravecchia, Fiorenzo Franceschini, Luca Mastrogiacomo
Webinar - Does Buyers' Dependence translate into Financial Performance?
Mar 12, 201812 March 2018 - Does buyers’ dependence translate into financial performance? An empirical analysis of manufacturer-service provider relationships - Ornella Benedettini
Find out about the new membership model and our new Alliance Partner as well as other news from the Service Alliance in this new edition of the newsletter.
CEMEX join the Alliance as a Gold Member
Feb 27, 2018We are delighted to announce that CEMEX has joined the Cambridge Service Alliance as a Gold Member under the Alliance's new Membership Model.
© 2017 University of Cambridge
