skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Ornella Benedettini

Ornella Benedettini

Visitor

Financial Performance of Servitized Manufacturers


Biography:

Ornella Benedettini joined the IfM in September 2009 as academic visitor at the Cambridge Service Alliance. Her work has broadly been concerned with the analysis of financial consequences of servitization of manufacturing strategies (servitization paradox in particular) and, more recently, the modelling of service complexity. 

Ornella is also a University lecturer at the Politecnico di Bari, where she is in charge of the modules of ‘Industrial Plants’ (Degree in Industrial Engineering) and ‘Reliability and Maintenance of Production Systems’ (Master Degree in Mechanical Engineering). She has held a visiting academic position at Cranfield University from 2005 to 2009, and has been appointed University Fellow in 2008. Her research at Cranfield Univerisity has covered a number of topics, including discrete events simulation, modelling of human behaviour in manufacturing systems design, asset health management, green production, servitization of manufacturing and product-service systems. On behalf of Cranfield University, Ornella has also worked as consultant at Ford Motor Company and within the Boeing-Cranfield Centre of Excellence on Integrated Vehicle Health Management.

Ornella’s educational background includes a PhD in logistics and a Master Degree in Mechanical Engineering from the Politecnico di Bari. Her student work has been awarded prizes from the Italian Association of Logistics and Supply Chain Management (AILOG) and the National Association of Industrial Mechanical Plants (ANIMP). Further recent accomplishments include work as scholar of the Advanced Institute of Management (AIM) Research and the contribution to the pro INNO Europe EPISIS project as BIS expert for the work-package Integration Between Technology and Services.

Keywords

  • Financial Performance

Key Publications

Publications list

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.

LinkedIn

RSS Feed Latest news

Webinar - Service Network and Service Matching

May 14, 2018

Our May Webinar on 'A Service Network Perspective to Evaluate Service Matching in Early Design' by Federico Barravecchia

Caterpillar Parts and Service Operations Summit

Apr 30, 2018

Dr Mohamed Zaki delivered a presentation on ‘Service Innovation in the Digital Era’ in the Caterpillar Parts and Service Operations Summit organised last week in Dubai

Facilitating Co-creation in Living Labs

Apr 27, 2018

On 20th April, Katharina Greve delivered a presentation on ‘Facilitating Co-creation in Living Labs’ at Carlo Cattaneo University (LIUC) in Castellanza, Italy.

Cambridge Service Alliance hosts the Service Community Event

Apr 27, 2018

The Cambridge Service Alliance hosted the 'Service Community Event' on the 19th April, where service professionals shared their experiences on a wide range of service topics.

How Can Hackathons Accelerate Corporate Innovation?

Apr 25, 2018

April paper on 'How Can Hackathons Accelerate Corporate Innovation?' by Myrna Flores, Matic Golob, Doroteja Maklin, Martin Herrera, Christopher Tucci, Ahmed Al-Ashaab, Leon Williams, Adriana Encinas, Veronica Martinez, Mohamed Zaki, Lourdes Sosa & Karina Flores Pineda

View all news