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At the forefront of service transformation in the digital era

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Yücelen Bahadır Yandık

Yücelen  Bahadır  Yandık

Visiting MSc student


Biography:

Yücelen Bahadır Yandık is an MSc student at Informatics Institute in Middle East Technical University, Turkey. His research areas include the Internet of Things, Industry 4.0, Data Analytics and Artificial Intelligence. He is currently working on two different projects supported by two different industrial companies. One is about improving quality of business operations and providing better safety in chemical plants with the help of artificial intelligence and the second is about developing a virtual assistant that detects problems in operations in wide scale to improve customer happiness and quality of business operations.

Yücelen received his BSc degree in Electrical and Electronics Engineering from Middle East Technical University. Currently, he is working as a full-time research assistant at Middle East Technical University.

Keywords

  • Data Analytics
  • Big Data

Cambridge Service Alliance

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  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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What’s standing in the way of offsite manufacturing? For decades, the construction sector has been hailing it as the next big thing but we have yet to see it really taking off. Why is that, when the technologies and processes already exist? Dr Zakaria Dakhli believes it is due to a fundamental incompatibility between business models and it is only when this has been fully understood that the long-awaited transformation can take place.

A machine learning approach to quality control

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Digital twins: driving business model innovation

Nov 06, 2020

For B2B firms struggling to reap the rewards of digitalisation, could digital twins be the way forward? In this article, CSA's Dr Erika Pärn and colleagues from the Fraunhofer Institute and Technische Universität in Dortmund, explore the relationship between this emerging technology and business model innovation.

Making business model innovation happen: the Business Model Cohesiveness Scorecard

Oct 30, 2020

Digital transformation is failing to live up to its hype, at least as far as productivity gains are concerned. If, as research suggests, a lack of business model innovation is the main culprit, we need a way of making it happen. Dr Chander Velu thinks a balanced scorecard approach could be the answer.

2020 Annual Review

Oct 23, 2020

Read about our latest research in our tenth anniversary Annual Review.

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