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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

COMMUNITY OF INTEREST MEETING

COMMUNITY OF INTEREST MEETING - open to partner companies only.

Big Data and Privacy Concerns

Although Big Data has many applications, security and privacy concern continues to pose essential challenge for organisations. Regulations and best practices are evolving very rapidly, as are customers’ expectations about how their data is collected, stored, used, protected, and deleted. According to IDC, only about 50% of information in the digital universe that should be protected is actually protected. Privacy is obviously a big area for big data and how do you access information from other companies or other users in the first place. There is a tension between making the data widely accessible to organisations’ network and also ensuring data security. At the moment, many of the sensors and devices that make up the edge of the industrial Internet of Things (IoT) are being implemented without strict data encryption and security protocols. It is important that these devices collect and store activity information in separate ways that cannot be misused. Also, Businesses need to consider carefully the type of data that their business is using, and ensure that data is deleted from sensor devices and related data-processing software. 

Takeaway: In this CoI, we will discuss the different best practices, which allow organisations to take data off sensors and systems, use it for the purpose it was collected and also share it, where appropriate, in a safe and secure fashion. In particular, we will consider the legal, technology and managerial implications of these practices.

Start: Tuesday 29 November 2016 at 11:00

Finish: Wednesday, 30 November 2016 at 16:00 (So that people can leave Cambridge before Rush hour starts)

Location: Institute for Manufacturing, University of Cambridge, Charles Babbage Road, CB3 0FS
Dinner: We will have a dinner on the evening of 29 November. Please indicate if you are able to attend and let us know of any dietary requirements.

If you are interested in participating, please contact Jacqueline Brown jjb78@cam.ac.uk, or if you have any questions about the event please contact Dr Florian Urmetzer - ftu20@cam.ac.uk.

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About Cambridge Service Alliance - Community of Interest

What is the CSA Community of Interest?

The Cambridge Service Alliance brings together non-competing firms with a common interest in innovating their business models and making the shift to services and solutions. The Community of Interest is designed to provide an open forum where our partner firms can share experience and ideas, learning directly from one another and the researchers.

Who can get involved in the Community of Interest?

The Community of Interest is open to anyone employed by our partner firms – BAE Systems, Caterpillar, IBM and Rolls Royce. We do not expect participants in the Community of Interest to attend every meeting, but we will make sure that those who have expressed interest receive details about events and workshops. There is no charge to attend Community of Interest meetings, although participants are expected to cover their own travel and accommodation.

How to get involved in the Community of Interest?

To register interest in participating simply e-mail JacquelineBrown at the Cambridge Service Alliance.

 

Date: 
Tuesday, 29 November, 2016 - 11:00 to Wednesday, 30 November, 2016 - 16:00
Contact name: 
Florian Urmetzer
Contact email: 
Event location: 
Cambridge, UK

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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