September 2015 Newsletter 4 September 2015 Find out the latest news from the Alliance in the September Newsletter.Included in this issue:•September 2015 - re-released with New Website•Creating Value Through Customer Service - Industry Conference•Internet of Animal Health Things - Case Study•Video - How Can Big Data Create Value?•Making the Shift to Services Programme•July Webinar - A Capability-Based View of Service Transitions•Two awards for Mohamed Zaki's JSR Paper•Podcast - Making the Shift to Services in the Animal Health Industry•June Webinar - Through-Life Accountability•Is Big Data Still Big News?•Keynote to Japan Industrialists•The Future of Servitization: Technologies that will make a difference•Alliance research featured in FT•Blog on The Productivity Paradox: Is There a Measurement Problem?•Theme Update - Customer Experience Management Using Data Analytics•Alliance at 2015 Academy of Management Symposium•CoI - Boston -Updates from Reserach Themes•Theme Update - Making the Shift to Services•Alliance Visitor - Dorothy Schulz-Budick•Video - Explaining the RECODE Network•Blog - A Capability-Based View of Service Transitions•Theme Update: Ecosystems Value Mapping and Analysis•Xia Han awarded RAMDA Funding
