skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Webinar - Service in the platform context

last modified Jul 19, 2016 12:21 PM
July Webinar on 'Service in the Platform Context: A review of the state of the art' by Xia Han

In this webinar Xia Han discusses the June paper on 'Service in the platform context: a review of the state of the art' by Xia Han, Veronica Martinez and Andy Neely. 

Platform based business models, which match the needs between two or more parties, are becoming ever more important in today’s economy. Companies such as Uber and AirBnB are disrupting their industries in a dramatic way. These platforms are able to capture the positive network-based benefits generated by their participants and redistribute them back in an efficient manner. This phenomenon is of interest for both industry and academia. This assessment of the literature focuses on the service aspect of platforms. 110 peer reviewed academic articles published between 2006 and 2015 are analysed. This review highlights the prominent research directions, debates and findings in this early emergent field. By reading this paper you will learn the cutting edge research and cases used by organisations as a key reference when approaching service platforms

Webinar I Presentation I Paper

RSS Feed Latest news

Introducing Industry Day - Dr Zaki tells us about this years Industry Conference

Sep 13, 2017

Dr Mohamed Zaki - Deputy Director of the Cambridge Service Alliance - Introducing Service Week Industry Conference 2017

Webinar - Bridging the Co-Creation Gap

Sep 11, 2017

11 September 2017 - Bridging the Co-creation Gap between Co-creators, Companies and Living Lab - Katharina Greve

September 2017 Newsletter

Sep 01, 2017

Find out the latest news in this new edition of the Alliance Newsletter.

19th IEEE Conference on Business Informatics

Jul 27, 2017

Mohamed Zaki invited to be one of the organizing committee members of '19th IEEE Conference on Business Informatics', held in Thessaloniki, Greece on 24-26 July 2017

Podcast Interview with Deputy Director Dr Mohamed Zaki

Jul 20, 2017

In a new podcast from the Cambridge Service Alliance, Dr Mohamed Zaki, talks about his new role as Deputy Director, of the Cambridge Service Alliance, University of Cambridge.

View all news

Upcoming events

Cambridge Service Week 2017 - Academic Conference

Oct 05, 2017

IfM, Cambridge, UK

Cambridge Service Week 2017 - Industry Conference

Oct 10, 2017

Moller Centre, Cambridge, UK

Cambridge Service Week 2017 - Partners Day

Oct 11, 2017

Moller Centre, Cambridge, UK

Shift to Services Executive Education Programme

Nov 15, 2017

IfM, Cambridge, UK

Upcoming events