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Cambridge Service Alliance

At the forefront of service transformation in the digital era
2017 ACAM Customer Excellence Award

Dr Mohamed Zaki received the Caterpillar's ACAM Customer Excellence Award

We are delighted to announce that Dr Mohamed Zaki as awarded the 2017 ACAM Customer Excellence Award - Product Support Solutions Category for his contributions.

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues

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