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developing new understanding and approaches to complex service systems

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Keynote at Human Side of Service Engineering Conference

last modified Aug 24, 2017 11:50 AM
Dr. Veronica Martinez gave a keynote speech on the 18th July in the AHFE- The Human Side of Service Engineering Conference at CA, US.

Veronica presented 'Scaling Services Up: A Critical Success Factor in Servitization'. The co-authors of this research are Prof. Andy Neely, Dr. Pavel Albores and Karolis Siksnius from the Cambridge Service Alliance, Rolls-Royce and Aston Business School. 

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