![Katharina Greve Alliance Research presented at IfM PhD Conference](https://cambridgeservicealliance.eng.cam.ac.uk/sites/cambridgeservicealliance.eng.cam.ac.uk/files/styles/leading/public/media/news/IfMPhDConference.jpg?itok=9Ywvm0TB)
Submitted by Angela Walters on Tue, 26/05/2015 - 10:31
Alliance researchers have presented their research at the IfM PhD Conference.
Service co-creation in a living lab context: Innovating with the user, for the user
Katharina’s research interests revolve around service co-creation. Her pilot study has been conducted in a living lab called JOSEPHS in Nuremberg/Germany. The next steps in Katharina’s doctoral project are to further explore the nature of service co-creation online and offline, its benefits, processes, management practices and tools by reference to multiple case studies.
Chara MahkriManaging Complex Services - Through Life Accountability
The objective of this research is to look at managing complex services, with a through-life accountability perspective. The objective now is to adapt/improve the methodology developed to date and examine its feed-forward value for risk assessment.
How do institutional settings and normative discourses influence the dynamics of IT enabled service innovation?