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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
The Future of Servitization: Technologies that will make a difference

This Executive Briefing provides an invaluable guide to the technologies that are likely to play a pivotal role in the future of servitization.

The Future of Servitization: Technologies that will make a difference
Veit Dinges, Florian Urmetzer, Veronica Martinez, Mohamed Zaki and Andy Neely

This Executive Briefing provides an invaluable guide to the technologies that are likely to play a pivotal role in the future of servitization. In doing so it offers integrated product-service providers some insights into how they can maintain or gain competitive advantage in their markets.

The research related in this briefing also identifies the broad technological themes that underpin the development of servitization today, as well as providing a glimpse into the future, by detailing the key technologies for the future of servitization, as identified by practitioner and academic experts.

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


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