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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

Mohamed Zaki was invited as a keynote speaker at the AI Tomorrow Summit 2025 by the Artificial Intelligence Policies Association (AIPA), where he presented his recent work on how AI agents can be leveraged to personalise customer experiences and drive sales growth. 

Mohamed has said that "It was a privilege to speak alongside esteemed leaders and experts from government, academia, and industry, including representatives from Meta,Mastercard, and high-level policymakers such as the Vice President of Türkiye, the Minister of Agriculture and Forestry, the Minister of Industry and Technology, and the Deputy Director General for Science and Technology Policies at the Ministry of Foreign Affairs."

This summit highlighted the critical importance of multi-stakeholder collaboration in shaping the future of AI for global impact.

It was also an opportunity to connect with many inspiring industrialists and policymakers.  

A special thanks to Ulas Malli and Zafer Küçükşabanoğlu for the kind invitation, warm hospitality, and stimulating discussions.

The CSA as a whole looks forward to future collaborations.

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.


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