We at the Cambridge Service Alliance are excited and proud to announce that Mohamed Zaki received the Bo Edvardsson Industry Impact in Services Award at QUIS19 this year.
A HUGE thank you to the nomination committee for recognising his work.
What made the moment even more special, was receiving the award from Bo Edvardsson himself, alongside Rohit Verma , Per Kristensson , and Francesca Renzi a moment Mohamed Zaki will always treasure.
It means a great deal to him, especially to have his name added to a list of outstanding scholars who have received this award before me, including Janet McColl-Kennedy, Sabine Benoit and Werner Kunz.
He would also like to thank everyone for all the warm congratulations and kind words from colleagues and friends after the ceremony - this sense of community is what makes the service research field so special.
The recognition made QUIS19 a truly special and memorable conference.
WELL DONE MOHAMED!
