Yesterday, the Cambridge Service Alliance team gathered at the Institute for Manufacturing (IfM), University of Cambridge to unpack the last 6-12 months of breakthroughs and map out what’s next.
Huge thanks to Mohamed Zaki, Janet McColl-Kennedy, Gautam Jha, Benjamin Biesinger, Matthäus Wilga, Bingxin Yan, Yingrui （Ingrid） Xi, Katerina Loshkareva, and Charlotte Jenkins for the incredible presentations and brainstorming sessions.
From deep dives into the future of service research, the role of #AI in service transformation, and different models of academia-industry collaboration.
Proud to be driving these insights forward alongside our brilliant industrial partners: HCLTech, AstraZeneca, and Cognia AI lab. 🤝
#CambridgeUniversity #ServiceInnovation #AI #Collaboration #Research
Left to Right: Bingxin, Ingrid, Benjamin, Mohamed, Janet, Matthäus, Charlotte, Kate and Gautam