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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

Date: 30th January 2025

Mohamed was invited to a BBC Innovation Day, collaborating with our partners HCL Tech, to explore the future of AI and Gen AI in designing innovative products, services, and personalised content.
 
It was an insightful day filled with engaging discussions and presentations alongside industry executives on how LLMs and AI agents are transforming the future of media. Exciting times ahead for AI-driven services!
 
#AI #GenAI #Innovation #LLM #Customer Experience #Personalisation

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.


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