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Cambridge Service Alliance

At the forefront of service transformation in the digital era
Blockchain: driving productivity, traceability and customer experience in supply chains

Dr Veronica Martinez, Lecturer at the University of Cambridge and Senior Researcher at the Cambridge Service Alliance, working with colleagues at Caterpillar, shows how blockchain can deliver significant supply chain benefits.

Find out how they were able to implement this transformation technology in-house at a small scale and manage its growth in a way which has started to produce quantifiable benefits but without introducing massive disruption and cost. 

Read the article here.



Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues

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