It was a real pleasure to take part in Centrica’s Data AI Community Day Annual Conference and deliver a keynote speech on “Using Data and Agentic AI to Transform Customer Experience”
The event brought together more than 400 practitioners attending both in person and online. It was great to see the impressive AI initiatives happening across the organisation.
Many thanks Cengiz Ucbenli, Ph.D. and Ulas Malli for the kind invitation and I look forward to continuing our collaboration.