Submitted by C.L. Jenkins on Thu, 08/05/2025 - 14:11
On Thursday 1st May 2025 the CSA hosted a webinar titled 'The Future of AI Agents in Service Experience'.
Please find recordings of all the presentations here
Cambridge Service Alliance
Submitted by C.L. Jenkins on Thu, 08/05/2025 - 14:11
On Thursday 1st May 2025 the CSA hosted a webinar titled 'The Future of AI Agents in Service Experience'.
Please find recordings of all the presentations here
A unique global alliance between the University of Cambridge and some of the world’s leading businesses.
Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.
Learn how other innovative organisations are developing new services through our events
Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.
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