In collaboration with CTF, Service Research Center at Karlstad University, Sweden, the first Community of Interest meeting took place on the 4th April 2019.

In collaboration with CTF, Service Research Center at Karlstad University, Sweden, the first Community of Interest meeting took place on the 4th April 2019 at the University of Cambridge. In this event, we discussed “The future of digital services and platforms: Challenges and Opportunities”. We had industry and academic presentations to provide insights into What is the research and practice telling us about digital transformation followed by four parallel workshops to identify key challenges and opportunities of research themes and scope future research opportunities.