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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

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Read more at: HCL joins the Cambridge Service Alliance

HCL joins the Cambridge Service Alliance

23 April 2019

HCL joined the Cambridge Service Alliance as a strategic digital services partner.

Read more at: New Thinking about the Future of Services
New Thinking about the Future of Services

New Thinking about the Future of Services

14 April 2019

Connecting the Digital, Physical and Social

Read more at: 2018 Robert Johnston Award
2018 Robert Johnston Award

2018 Robert Johnston Award

3 April 2019

Congratulations to Mohamed Zaki, Professor Janet McColl-Kennedy and co-authors for receiving the 2018 Robert Johnston Award of the Journal of Service Management

Read more at: Webinar on High-Value Manufacuring (HVM)

Webinar on High-Value Manufacuring (HVM)

18 March 2019

In this webinar, Luisa Huaccho Huatuco presents the Alliance February 2019 paper on High-Value Manufacturing.

Read more at: February 2019 Paper - High Value Manufacturing (HVM) in the UK: Case studies and focus group insights
February 2019 Paper - High Value Manufacturing (HVM) in the UK: Case studies and focus group insights

February 2019 Paper - High Value Manufacturing (HVM) in the UK: Case studies and focus group insights

2 March 2019

High Value Manufacturing (HVM) in the UK: Case studies and focus group insights by Luisa Huaccho Huatuco, Veronica Martinez-Hernandez, Thomas F. Burgess and Nicky E. Shaw

Read more at: February 2019 Webinar - Business Ecosystems Mapping

February 2019 Webinar - Business Ecosystems Mapping

12 February 2019

In this webinar, Florian presents the Alliance January 2019 paper on Business Ecosystems Mapping.

Read more at: January 2019 Paper
January 2019 Paper

January 2019 Paper

21 January 2019

January 2019 paper on 'Using Business Ecosystems Mapping to Generate new Competitive Value Propositions'

Read more at: Webinar 14 January

Webinar 14 January

21 January 2019

In this webinar, Tim Pearce discusses his paper on Bayesian Neural Network Ensembles

Read more at: December 2018 Paper
December 2018 Paper

December 2018 Paper

19 December 2018

December 2018 Paper on 'Bayesian Neural Network Ensembles'

Read more at: Webinar 10 December 2018
Webinar 10 December 2018

Webinar 10 December 2018

16 December 2018

Webinar on Service Business Model Innovation: The Digital Twin Technology by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.


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