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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

Mohamed Zaki was invited to teach Digital Services and Data-Driven Customer Experiece Transformation to an outstanding MBA cohort from diverse industries in Japan

This was including members from Amazon and Pivotal at the Japan Advanced Institute of Science and Technology (JAIST), Japan.

Many thanks to Professor Kunio Shirahada for the invitation! Great discussions on the future of digital services in Japan

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.


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