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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Read more at: IfM Briefing Day - Manufacturing a Better World
IfM Briefing Day - Manufacturing a Better World

IfM Briefing Day - Manufacturing a Better World

30 May 2018

Dr Florian Urmetzer presented the new aspects of ecosystem mapping and value exchange at the Institute for Manufacturing Briefing Day


Read more at: A Process for B2B Partnerships - designing to deliver capability across companies
A Process for B2B Partnerships - designing to deliver capability across companies

A Process for B2B Partnerships - designing to deliver capability across companies

26 January 2017

Executive Briefing and Podcast on B2B Partnership - designing to deliver capability across companies.


Read more at: Towards Self Service Aircraft: Revolutionising the service supply chain
Towards Self Service Aircraft: Revolutionising the service supply chain

Towards Self Service Aircraft: Revolutionising the service supply chain

21 September 2016

Executive Briefing on aircraft service supply chains, by Alexandra Brintrup, Duncan McFarlane, Damith Ranasinghe, Tomas Sanchez Lopez and Kenneth Owens.


Read more at: E-Mobility Services
E-Mobility Services

E-Mobility Services

20 September 2016

Case Study on 'E-Mobility Services - new economic models for transport in the digital economy', by Claire Weiller


Read more at: Engineering Asset Management Executive Briefing
Engineering Asset Management Executive Briefing

Engineering Asset Management Executive Briefing

20 September 2016

Latest Executive Briefing, on 'Engineering Asset Management: Issues and Challenges. Conclusions of the 2012 Cambridge Service Week workshop on the future of Asset Management.


Read more at: Feedback from the Frontline: Engaging front-line employees in service innovation
Feedback from the Frontline: Engaging front-line employees in service innovation

Feedback from the Frontline: Engaging front-line employees in service innovation

20 September 2016

Latest executive briefing on engaging front-line employees in service innovation, by Florian Urmetzer, Stefan Titz, Veronica Martinez and Andy Neely


Read more at: Podcast - Internet of Animal Health Things - Opportunities and Challenges
Podcast - Internet of Animal Health Things - Opportunities and Challenges

Podcast - Internet of Animal Health Things - Opportunities and Challenges

24 September 2015

Podcast by Daniel Smith and Scott Lyle from the Centre for Digital Innovation, Zoetis and Mohamed Zaki from the Cambridge Service Alliance, University of Cambridge. The Podcast looks at how internet technology is changing animal production techniques on the farm even in the more remote rural areas.


Read more at: The Future of Servitization: Technologies that will make a difference
The Future of Servitization: Technologies that will make a difference

The Future of Servitization: Technologies that will make a difference

1 July 2015

This Executive Briefing provides an invaluable guide to the technologies that are likely to play a pivotal role in the future of servitization.


Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues