Dr Florian Urmetzer presented the new aspects of ecosystem mapping and value exchange at the Institute for Manufacturing Briefing Day

Executive Briefing and Podcast on B2B Partnership - designing to deliver capability across companies.

Executive Briefing on aircraft service supply chains, by Alexandra Brintrup, Duncan McFarlane, Damith Ranasinghe, Tomas Sanchez Lopez and Kenneth Owens.

Case Study on 'E-Mobility Services - new economic models for transport in the digital economy', by Claire Weiller

Latest Executive Briefing, on 'Engineering Asset Management: Issues and Challenges. Conclusions of the 2012 Cambridge Service Week workshop on the future of Asset Management.

Latest executive briefing on engaging front-line employees in service innovation, by Florian Urmetzer, Stefan Titz, Veronica Martinez and Andy Neely

Podcast by Daniel Smith and Scott Lyle from the Centre for Digital Innovation, Zoetis and Mohamed Zaki from the Cambridge Service Alliance, University of Cambridge. The Podcast looks at how internet technology is changing animal production techniques on the farm even in the more remote rural areas.

This Executive Briefing provides an invaluable guide to the technologies that are likely to play a pivotal role in the future of servitization.