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Outcome Based Contracts Subscribe to RSS - Outcome Based Contracts

Read more at: Webinar - Investigating risks of outcome-based service contracts from a provider's perspective
Webinar - Investigating risks of outcome-based service contracts from a provider's perspective

Webinar - Investigating risks of outcome-based service contracts from a provider's perspective

11 April 2017

Webinar by Dr Jingchen Hou, on 10 April 2017 'Investigating risks of outcome-based service contracts from a provider’s perspective'

Read more at: Risks of Outcome-Based Service Contracts
Risks of Outcome-Based Service Contracts

Risks of Outcome-Based Service Contracts

21 February 2017

February Paper on 'Investigating risks of outcome-based service contracts from a provider's perspective' by Jingchen Hou and Andy Neely

Read more at: The Service Community Conference - Outcome Based Services
The Service Community Conference - Outcome Based Services

The Service Community Conference - Outcome Based Services

20 May 2015

Veronica Martinez presents at The Service Community Conference

Read more at: Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts
Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts

Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts

26 March 2015

The April 2014 Paper on 'Case Studies: Analysing the Effects of Social Capital on Risks Taken by Suppliers in Outcome-Based Contracts' by Jingchen Hou and Andy Neely

Read more at: Performance Based Contracts

Performance Based Contracts

Risks of Performance-based Contracts – A Social Capital Perspective Performance-based contracts (PBC) are contracts where the “customer’s focus is on contracting a performance goal or outcome rather than on how to achieve this goal” (Hypko et al.,2010). The aim of this research is to study the...

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


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