skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Julia Jonas

Julia Jonas

Visiting PhD Student


Biography:

Julia M. Jonas is a research assistant and PhD student at the department for Information Systems at University Erlangen-Nuremberg in Germany. She is visiting the Cambridge Service Alliance for four weeks in March.

Her research is in stakeholder integration in service innovation, looking at the modes, effects and interdependencies of internal and external stakeholder integration in manufacturing and IT firms. Morevoer she is working on open customer integration in the project JOSEPHS - the service manufactory. This open innovation platform is a café and workshop in the center of Nuremberg, enabling open exchange between innovators and the public. 

Julia's background is in Service Management and Open Innovation. After graduating with a Master in Business Administration with a focus on Service Management from Karlstad University in Sweden, she worked as a consultant for Open Innovation in Munich.

Keywords

  • Service Innovation

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

Members of the Cambridge Service Alliance include BAE Systems, Caterpillar, IBM and the University of Cambridge.

LinkedIn

RSS Feed Latest news

Webinar - Barriers and Facilitators to Incident Reporting

Oct 02, 2017

2 October 2017 - Barriers and Facilitators to Incident Reporting in Servitized Manufacturers - Chara Makri

Outcome-oriented contracts in logistics outsourcing relationships

Sep 20, 2017

September Paper by Torsten Steinbach, Carl Marcus Wallenburg and Florian Urmetzer, on using outcome-oriented contracts to foster performance improvements in logistics outsourcing relationships.

Introducing Industry Day - Dr Zaki tells us about this years Industry Conference

Sep 13, 2017

Dr Mohamed Zaki - Deputy Director of the Cambridge Service Alliance - Introducing Service Week Industry Conference 2017

Webinar - Bridging the Co-Creation Gap

Sep 11, 2017

11 September 2017 - Bridging the Co-creation Gap between Co-creators, Companies and Living Lab - Katharina Greve

September 2017 Newsletter

Sep 01, 2017

Find out the latest news in this new edition of the Alliance Newsletter.

View all news