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developing new understanding and approaches to complex service systems

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Mert Onuralp Gökalp

Mert   Onuralp Gökalp

Visiting Researcher


Biography:

Mert joins us as a visitor and will be working on a joint research project with Mohamed Zaki. Mert Gökalp is a PhD Candidate at Informatics Institute in Middle East Technical University, Turkey. His research areas include Big Data, IoT and Machine Learning. In Msc, his project was about providing a visual programming model upon big data tools to increase user adoption of big data analytics in IoT domain. Currently, he investigates adoption of big data in businesses to extend benefits that gained from big data.

Mert received his BS degree in Computer Science and Engineering, and Msc. degree in Information Systems. Currently, he is working as a full time research assistant in Middle East Technical University.

Keywords

  • Data Analytics
  • Big Data

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Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

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December 2018 Paper

Dec 19, 2018

December 2018 Paper on 'Bayesian Neural Network Ensembles'

Webinar 10 December 2018

Dec 14, 2018

Webinar on Service Business Model Innovation: The Digital Twin Technology by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar

December Newsletter

Dec 05, 2018

Welcome to the December 2018 edition of the Cambridge Service Alliance Newsletter

Gaining Customer Experience Insights That Matter

Nov 26, 2018

New paper on 'Gaining Customer Experience Insights That Matter' by Janet R. McColl-Kennedy, Mohamed Zaki, Katherine N. Lemon, Florian Urmetzer and Andy Neely published at Journal of Service Research

November 2018 Paper

Nov 21, 2018

November 2018 paper on 'Service business model innovation: the digital twin technology' by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar

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