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At the forefront of service transformation in the digital era

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Dr George Daskalakis

Dr George Daskalakis

Visiting Researcher


Dr George Daskalakis is a Visiting Academic Fellow at Cambridge Service Alliance  and a Lecturer in Finance at Norwich Business School (NBS), University of East Anglia (UEA). George read Physics at the University of Lancaster and Applied Mathematics at Fitzwilliam College, University of Cambridge and holds a PhD in Management Science and Technology (specialising in Finance) from the Athens University of Economics and Business. His research is empirical in nature, applied in scope and interdisciplinary, and has focused on two broad areas: Sustainable Finance and the Operations-Finance Interface. While at CSA, George will be working towards developing a framework for the pricing of product-service systems using insights from Economics and Finance.

Key Publications

Daskalakis, G., (2018). ‘Temporal restrictions in emissions trading and the implications for the carbon futures market: Lessons from the EU emissions trading scheme.’ Energy Policy, 115, 88–91.

Symitsi, E., Stamolampros, P., Daskalakis, G., (2018). ‘Employees’ online reviews and equity returns.’ Economic Letters, 162, 53–55.

Media exposure: World Economic Forum, Moneyish, The Conversation, Yahoo! News, HRZone, Gears of Biz, Business Advice, Insight,,, EHS Today, Science Newsline, EurekAlert, The London Economic.

 Zafirakis D., Chalvatzis K.J., Baiocchi G., Daskalakis G., (2016). ‘The value of arbitrage for energy storage: Evidence from European electricity markets.’ Applied Energy, 184 (December), 971–986.

Daskalakis G., Symeonidis L., Markellos R.N., (2015). ‘Electricity futures prices in an emissions constrained economy: Evidence from European power markets.’ Energy Journal, 36 (3), 1–33 (Lead article).

Daskalakis G., (2013). ‘On the efficiency of the European carbon market: New evidence from Phase II.’ Energy Policy, 54, 369–375.

Zafirakis D., Chalvatzis K.J., Baiocchi G., Daskalakis G., (2013). ‘Modeling of financial incentives for investments in energy storage systems that promote the large-scale integration of wind energy.’ Applied Energy, 105 (May), 138–154.

Cited in: ‘Climate Change 2014: Mitigation of Climate Change. Contribution of Working Group III to the Fifth Assessment Report of the Intergovernmental Panel on Climate Change’, Cambridge University Press, Chapter 7–Energy Systems (p. 534).

Daskalakis G., Ibikunle G., Diaz–Rainey I., (2011). ‘The CO2 trading market in Europe: A financial perspective.’ In: Dorsman A. et. al., (Eds.), Financial Aspects in Energy: The European Perspective, Springer–Verlag, Berlin Heidelberg, pp. 51–67. (ISBN: 978–3–642–19709–3).

Symeonidis L., Daskalakis G., Markellos R.N., (2010). ‘Does the weather affect stock market volatility?’ Finance Research Letters, 7 (4), 214–223. Top 25 Hottest Articles’ in Sciencedirect (2011, 2012, 2013, 2014, Jul.–Sep. 2015).

Daskalakis G., Psychoyios D., Markellos R.N., (2009). ‘Modeling CO2 emission allowance prices and derivatives: Evidence from the European trading scheme.’ Journal of Banking & Finance, 33 (7), 1230–1241. Top 25 Hottest Articles’ in Sciencedirect (Apr.–Jun. 2009).

Daskalakis G., Markellos R.N., (2009). ‘Are electricity risk premia affected by emission allowance prices?’ Energy Policy, 37 (7), 2594–2604.

Daskalakis G., Markellos R.N., (2008). ‘Are the European carbon markets efficient?’ Review of Futures Markets, 17 (2), 103–128 (Lead article).

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.


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Industry Day 2020 | What we learnt

Dec 06, 2020

What is the future of services in the new pandemic-driven era? This was the topic explored at our 2020 Industry Day by senior executives from L'Oréal, Microsoft Research, Manchester United and start-up, Fairjungle.

Understanding business models in the construction sector

Nov 25, 2020

What’s standing in the way of offsite manufacturing? For decades, the construction sector has been hailing it as the next big thing but we have yet to see it really taking off. Why is that, when the technologies and processes already exist? Dr Zakaria Dakhli believes it is due to a fundamental incompatibility between business models and it is only when this has been fully understood that the long-awaited transformation can take place.

A machine learning approach to quality control

Nov 14, 2020

Most of the products we take for granted contain huge numbers of components assembled in multiple stages by different manufacturers. Quality control is vital throughout the assembly process with rigorous testing required at every step.

Digital twins: driving business model innovation

Nov 06, 2020

For B2B firms struggling to reap the rewards of digitalisation, could digital twins be the way forward? In this article, CSA's Dr Erika Pärn and colleagues from the Fraunhofer Institute and Technische Universität in Dortmund, explore the relationship between this emerging technology and business model innovation.

Making business model innovation happen: the Business Model Cohesiveness Scorecard

Oct 30, 2020

Digital transformation is failing to live up to its hype, at least as far as productivity gains are concerned. If, as research suggests, a lack of business model innovation is the main culprit, we need a way of making it happen. Dr Chander Velu thinks a balanced scorecard approach could be the answer.

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