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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

Biography

Rob Jago Floetgen joined the Institute for Manufacturing in January 2019 as a Visiting Graduate Student. He is writing a journal manuscript under the supervision of Dr Florian Urmetzer. Rob's research focuses on how companies effectively develop partnerships by coordinating relationships in order to maximize the value of participating in an ecosystem. Rob is currently pursuing a master's degree program of Information Systems at the Technical University of Munich. As part of his study abroad, Rob was studying at the University of California San Diego and Tecnológico de Monterrey Mexico City and holds a Bachelor of Science in Information Systems from the University of Cologne in Germany. During his studies, Rob gained research experience and practical experience at two strategy technology consulting firms and in his time as a research assistant at multiple university institutes. Rob has special interests in digital transformation, ecosystem theory and is passionate about sailing.

Publications

Key publications: 
Riasanow, Tobias; Flötgen, Rob Jago; Setzke, David Soto; Böhm, Markus; and Krcmar, Helmut, "The Generic Ecosystem and Innovation Patterns of the Digital Transformation in the Financial Industry" (2018). PACIS 2018 Proceedings. 77. 
Visiting Graduate Student

Mohamed Zaki

 Rob   Jago Floetgen
Not available for consultancy

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues