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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 

Biography

Professor Stephan Henneberg is a Research Partner at the Cambridge Service Alliance, as well as Chair Professor of Marketing and Strategy, Head of the Marketing Department, and Director of the Business Ecosystems Research Group (BERG) at Queen Mary University of London. As part of the Cambridge Service Alliance, Stephan leads the stream on Digital Transformation.  Before joining Queen Mary, he held academic appointments at Manchester Business School (MBS), University of Manchester, and at the School of Management, University of Bath. He has degrees in Management Studies, Philosophy, Political Sciences, and Economics, and obtained his PhD in Marketing from the Judge Business School, University of Cambridge. Before coming back to academia, he worked in senior positions as a management consultant with A.T. Kearney and McKinsey & Co. Stephan's research interests are in the area of business marketing and supply chain management, as well as business strategy, e.g. covering topics such as business relationships and networks, supply chain integration, business model innovation through digitalisation (industry 4.0), and service infusion. 

Research Partner

Mohamed Zaki

Professor Stephan   Henneberg
Not available for consultancy

Affiliations

Classifications: 

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues