skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge


Yücelen Bahadır Yandık

Yücelen  Bahadır  Yandık

Visiting MSc student


Yücelen Bahadır Yandık is an MSc student at Informatics Institute in Middle East Technical University, Turkey. His research areas include the Internet of Things, Industry 4.0, Data Analytics and Artificial Intelligence. He is currently working on two different projects supported by two different industrial companies. One is about improving quality of business operations and providing better safety in chemical plants with the help of artificial intelligence and the second is about developing a virtual assistant that detects problems in operations in wide scale to improve customer happiness and quality of business operations.

Yücelen received his BSc degree in Electrical and Electronics Engineering from Middle East Technical University. Currently, he is working as a full-time research assistant at Middle East Technical University.


  • Data Analytics
  • Big Data

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.


RSS Feed Latest news

New Paper - Digital transformation: harnessing digital technologies for the next generation of services

Jun 21, 2019

Check out our recent commentary paper published at the Journal of Services Marketing

The future of digital services and platforms

May 23, 2019

Cambridge Service Alliance Community of Interest Meeting - April 2019

New Paper: Servitization: A contemporary thematic review of four major research streams

May 21, 2019

This study identifies the key themes and research priorities in servitization literature over thirteen years from 2005 and 2017, based on four major research streams (general management, marketing, operations, and service management).

New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective

May 21, 2019

This paper builds a conceptual framework to explore whether big data combined with new manufacturing technologies can facilitate redistributed manufacturing (RDM).

HCL joins the Cambridge Service Alliance

Apr 23, 2019

HCL joined the Cambridge Service Alliance as a strategic digital services partner.

View all news