Episode Five - July 2026

Title: AI in high stakes manufacturing : selling and scaling services

with...

Stefaan Vanassche - Catalyx

Bingxin Yan - Cambridge Service Alliance

Gautam Jha - Cambridge Service Alliance

In this episode, we explore AI-enabled services in high-stakes manufacturing - where selling and delivering #AI is not simply about technical capability, but about trust, evidence, operational reliability, and customer adoption.

Together, they share insights on:

• Why AI-enabled services are difficult to sell when value is predictive, preventive, or risk-based
• How firms can build customer trust in high-stakes manufacturing
• Why delivery requires more than deployment — including workflow fit, data readiness, and human expertise
• What manufacturing firms need to get right as they move from AI pilots to scalable service value

The discussion highlights a central challenge for industrial manufacturing: AI-enabled services must be both commercially credible and operationally dependable.