skip to primary navigationskip to content

Webinar - Analysis of Health Service Stakeholder Networks: Insight from Social Media

Webinar on Analysis of Health Service Stakeholder Networks: Insight from Social Media
When Mar 14, 2016
from 02:30 PM to 03:00 PM
Contact Name
Attendees Partners Only
Add event to calendar vCal
iCal

WEBINAR - This LIVE BROADCAST is a PARTNER ONLY Event

The presentation recording will be posted online following the event

Analysis of Health Service Stakeholder Networks: Insight from Social Media

Jessica Wyllie, Newcastle Business School, University of Newcastle, Australia. 

Benjamin Lucas, Department of Marketing and Supply Chain Management, School of Business and Economics, Maastricht University, Netherlands -and- BISS Institute, Heerlen, Netherlands. 

Brent Kitchens, McIntire School of Commerce, University of Virginia, USA.

Ben Kozary, Forethought, Melbourne, Australia.

Mohamed Zaki, Cambridge Service Alliance 

Jamie Carlson, Newcastle Business School, University of Newcastle, Australia.

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • a unique global alliance between leading businesses and universities;
  • bringing together the world's leading firms and academics;
  • all of whom are devoted to delivering today the tools, education and insights needed for the complex service solutions of tomorrow.

LinkedIn

RSS Feed Latest news

Insight | Business model innovation for digital twins in the construction sector

May 19, 2020

At the Cambridge Service Alliance's most recent Community of Interest, Dr Erika Pärn considered the development of digital twins in the construction sector: the challenges it faces and whether android operating systems could provide a useful roadmap for business model innovation.

Generate revenue from digital platforms

May 12, 2020

According to Shep Hyken: "Customers are smarter than ever because they're experiencing great service from certain brands, and those rock-star brands are setting the bar higher for everyone else." In this white paper we explore the 'customer experience paradox' and how firms can use digital platforms to overcome it.

Unlocking the secrets of customer loyalty

May 12, 2020

Customer retention plays a critical role in a firm's long-term sustainability. Until recently, however, firms have tended to rely on one-dimensional survey techniques to measure their customers' loyalty. This white paper shows how machine learning can help overcome these limitations.

Driving business model transformation

May 01, 2020

A new white paper from the Cambridge Service Alliance and HCL Technologies considers how the development of a digital thread is vital for business model transformation.

Partner blog: Pandemic-proof: Building a crisis-resistant organizational culture and technology core

Apr 28, 2020

Sachin Bajaj, Senior Vice President, Digital & Analytics at HCL Technologies, explains why coronavirus - by forcing organisations to create a remote working environment at speed - could turn out to be the spur they need to realise the benefits of digitalisation.

View all news