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Cambridge Service Alliance

At the forefront of service transformation in the digital era

Many industries and businesses have been converted into more efficient, dynamic, and productive forms. The construction industry, on the other hand, still relies heavily on labour combined with onsite work, which is no longer compatible with the current health, safety, and performance requirements. Furthermore, delivering building construction projects is a complex and slow-paced process. To get buildings ready for use, many stages must be validated, ranging from financing, programme development, design, bidding, construction, and commissioning. The fragmented nature of the delivery service for buildings is twofold; first, productivity is not yet at a satisfactory level; and construction stakeholders are still struggling to deliver a fully engaging experience to their respective clients. On the other hand, the complexity and fragmentation could also be an opportunity to break through the wall of the long-standing traditional business model, while creating space for new ways of delivering projects.

This seminar examines the existing business models that govern the service delivery of buildings, and it explores offsite manufacturing as a production-based business model compared to the traditional construction-based business model. Now more than ever, the need to build faster and more efficiently is critical. To be better prepared for the future, an understanding of production-based business models’ deployment in construction is needed, and offsite manufacturing may play a crucial role in delivering a fully customized experience for facilities in the near future.

To secure your place, please register here:

or contact Zakaria Dakhli: .

Tuesday, 27 April, 2021 - 13:00 to 16:30
Event location: 

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, Bouygues UK among others.