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Annual report 2012

last modified Jul 23, 2015 01:47 PM
The Annual Report for 2012 from the Cambridge Service Alliance
Annual report 2012

2012 Annual Report

The 2012 Annual report from the Alliance has been released, which summarises achievements from the research activities and outputs from 2012.  

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New Paper - Digital transformation: harnessing digital technologies for the next generation of services

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Check out our recent commentary paper published at the Journal of Services Marketing

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Cambridge Service Alliance Community of Interest Meeting - April 2019

New Paper: Servitization: A contemporary thematic review of four major research streams

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This study identifies the key themes and research priorities in servitization literature over thirteen years from 2005 and 2017, based on four major research streams (general management, marketing, operations, and service management).

New paper - Redistributed Manufacturing and the Impact of Big Data: A Consumer Goods Perspective

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This paper builds a conceptual framework to explore whether big data combined with new manufacturing technologies can facilitate redistributed manufacturing (RDM).

HCL joins the Cambridge Service Alliance

Apr 23, 2019

HCL joined the Cambridge Service Alliance as a strategic digital services partner.

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