June 2015 Webinar Presentation by Chara Makri, on Through-Life Accountability - Managing Complex Services
8 June -Through-Life Accountability: Managing Complex Services - Chara Makri
In this Webinar Chara discussed her research paper. The research looks at 17 commercial aircraft accidents that occurred globally between 2006 and 2013. The paper seeks to understand how confusion over accountabilities can lead to accidents. It is part of the research that Cambridge Service Alliance has been conducting in partnership with BAE Systems and Intelligent Energy, and is sponsored by EPSRC. The ultimate goal is to propose a framework that allows manufacturers to understand fully their responsibilities stemming from the services they provide
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