skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Evening Standard Column - Britain is Suffering because Politicians Don't Get Tech

last modified Oct 13, 2016 12:15 PM
Evening Standard Article by Anthony Hilton - following Servcie Week 2016 Industry Day Conference

Evening Standar Column - Anthony Hilton: The UK is suffering because politicians don’t get tech

The world’s biggest taxi company, Uber, does not own any taxis. The world’s biggest retailer, Alibaba, does not own any shops. The world’s biggest media company, Facebook, does not create any content. The world’s biggest hotel company, Airbnb, does not own any hotels. Furthermore, none of these businesses existed 20 years ago.  [full article]

Filed under:

RSS Feed Latest news

December 2018 Paper

Dec 19, 2018

December 2018 Paper on 'Bayesian Neural Network Ensembles'

Webinar 10 December 2018

Dec 14, 2018

Webinar on Service Business Model Innovation: The Digital Twin Technology by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar

December Newsletter

Dec 05, 2018

Welcome to the December 2018 edition of the Cambridge Service Alliance Newsletter

Gaining Customer Experience Insights That Matter

Nov 26, 2018

New paper on 'Gaining Customer Experience Insights That Matter' by Janet R. McColl-Kennedy, Mohamed Zaki, Katherine N. Lemon, Florian Urmetzer and Andy Neely published at Journal of Service Research

November 2018 Paper

Nov 21, 2018

November 2018 paper on 'Service business model innovation: the digital twin technology' by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar

View all news

Upcoming events

Ecosystems Strategy One Day Course

Feb 05, 2019

IfM, Cambridge

Upcoming events