skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Paper Award for Ornella and Andy at EurOMA Conference

last modified Aug 17, 2017 03:38 PM
Ornella Benedettini and Andy Neely receive the Chris Voss Highly Commended Paper Award at EurOMA 2017

Ornella Benedettini and Andy Neely received a “Chris Voss Highly Commended Paper Award” from the European Operations Management Association (EurOMA) and the International Journal of Operations & Production Management (JOPM). The award was for the paper “Does buyers’ dependence translate into financial performance? An empirical analysis of manufacturer-service provider relationships” that Ornella and Andy presented at the 2017 EurOMA Conference (1st-5th July 2017, Edinburgh)

RSS Feed Latest news

December Newsletter

Dec 05, 2018

Welcome to the December 2018 edition of the Cambridge Service Alliance Newsletter

Gaining Customer Experience Insights That Matter

Nov 26, 2018

New paper on 'Gaining Customer Experience Insights That Matter' by Janet R. McColl-Kennedy, Mohamed Zaki, Katherine N. Lemon, Florian Urmetzer and Andy Neely published at Journal of Service Research

November 2018 Paper

Nov 21, 2018

November 2018 paper on 'Service business model innovation: the digital twin technology' by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar

Webinar 12 November 2018 - Co-Creation in Practice: Objectives and Outcomes

Nov 14, 2018

In this webinar, Katharina Greve presents the Alliance September Paper on Co-Creation in Practice.

New EPSRC Doctoral Studentship Opportunity

Nov 09, 2018

New EPSRC Doctoral Studentship Opportunity on Digital technology in the service design and lifecycle with Rolls Royce

View all news

Upcoming events

Ecosystems Strategy One Day Course

Feb 05, 2019

IfM, Cambridge

Upcoming events