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developing new understanding and approaches to complex service systems

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Latest Alliance Newsletter - June 2017

last modified Jun 01, 2017 11:34 AM
June 2017 Cambridge Service Alliance Newsletter

The June Newsletter from the Alliance is now available.  For the FULL version click here.

Find out what is in this months issue of the Cambridge Service Alliance Newsletter below:

  • June 2017 Newsletter
  • New Programme!Ecosystems Strategy
  • Service Week 2017 -Bridging to new service technology
  • New Deputy Director of the Service Alliance
  • Exploring the Journey to Services - Thought Leadership Blog
  • Webinar -Ecosystems value framework
  • RECODE Network at CIRP Manufacturing Systems 2017 -Taiwan
  • 2 day executive programme - Making the shift to services
  • Service Excellence Programme - Veolia
  • Human-Technology Frontier for Smart Services
  • Risks of outcome-based service contracts
  • UK Defence and Security Innovation Initiative
  • Theme update -Making the shift to services
  • Business ecosystems classification
  • Webinar - B2B partnerships
  • Theme update - Data analytics for services
  • Alliance Visitor -Martin Fritz
  • Bridging the co-creation gap
  • Tim Pearce placement at Alan Turing Institute
  • Seminar on co-creation in Living Labs
  • Theme update: Ecosystems value mapping and analysis
  • Exploring the Journey to Services
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December Newsletter

Dec 05, 2018

Welcome to the December 2018 edition of the Cambridge Service Alliance Newsletter

Gaining Customer Experience Insights That Matter

Nov 26, 2018

New paper on 'Gaining Customer Experience Insights That Matter' by Janet R. McColl-Kennedy, Mohamed Zaki, Katherine N. Lemon, Florian Urmetzer and Andy Neely published at Journal of Service Research

November 2018 Paper

Nov 21, 2018

November 2018 paper on 'Service business model innovation: the digital twin technology' by Veronica Martinez, Audrey Ouyang, Andy Neely, Caroline Burstall and Dav Bisessar

Webinar 12 November 2018 - Co-Creation in Practice: Objectives and Outcomes

Nov 14, 2018

In this webinar, Katharina Greve presents the Alliance September Paper on Co-Creation in Practice.

New EPSRC Doctoral Studentship Opportunity

Nov 09, 2018

New EPSRC Doctoral Studentship Opportunity on Digital technology in the service design and lifecycle with Rolls Royce

View all news

Upcoming events

Ecosystems Strategy One Day Course

Feb 05, 2019

IfM, Cambridge

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