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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Article on Service Week 2017 in London Evening Standard

Anthony Hilton, of the London Evening Standard, attended our Service Week 2017 Industry Day event, and wrote about one of the keynote speakers, from Alibaba, in a recent article.

In his article Anthony Hilton reflects on the impact of technology will have on our lives and the difficulty of predicting its impact.  He says of the conference:

 "...the value of a conference earlier this month organised by Cambridge Service Alliance, a co-operative venture between academics at the university and several of the world’s leading companies, which is about finding solutions to business problems.

It gave a platform this year to Dr Ye Meng, a senior expert from Alibaba and he returned the favour with an eye-opening presentation of what his business is doing in China."

To read the full article click here.

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


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