Product Safety in a World of Services: Through-Life Accountability

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last modified Mar 26, 2015 11:24 AM

The February 2014 Paper on 'Product Safety in a World of Services: Through-Life Accountability' by Peter Fielder, Adrian Roper, Bill Walby, Joe Fuse, Andy Neely and Chris Pearson

February 2014 Paper

This paper draws together the journey that BAE Systems has been (and continues to be) travelling down as it moves to delivery of a more service oriented portfolio of products, and the research that Cambridge University has been pursuing to better understand how accountabilities are managed for service through-life.

[paper]

Filed under: Through-Life Accountability, Monthly Paper, Andy Neely

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