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Product Safety in a World of Services: Through-Life Accountability

last modified Mar 26, 2015 11:24 AM
The February 2014 Paper on 'Product Safety in a World of Services: Through-Life Accountability' by Peter Fielder, Adrian Roper, Bill Walby, Joe Fuse, Andy Neely and Chris Pearson
Product Safety in a World of Services: Through-Life Accountability

February 2014 Paper

 

This paper draws together the journey that BAE Systems has been (and continues to be) travelling down as it moves to delivery of a more service oriented portfolio of products, and the research that Cambridge University has been pursuing to better understand how accountabilities are managed for service through-life.

[paper]

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