skip to primary navigationskip to content

Cambridge Service Alliance

developing new understanding and approaches to complex service systems

Studying at Cambridge

 

Product Safety in a World of Services: Through-Life Accountability

last modified Mar 26, 2015 11:24 AM
The February 2014 Paper on 'Product Safety in a World of Services: Through-Life Accountability' by Peter Fielder, Adrian Roper, Bill Walby, Joe Fuse, Andy Neely and Chris Pearson
Product Safety in a World of Services: Through-Life Accountability

February 2014 Paper

 

This paper draws together the journey that BAE Systems has been (and continues to be) travelling down as it moves to delivery of a more service oriented portfolio of products, and the research that Cambridge University has been pursuing to better understand how accountabilities are managed for service through-life.

[paper]

RSS Feed Latest news

Webinar 12 November 2018 - Co-Creation in Practice: Objectives and Outcomes

Nov 14, 2018

In this webinar, Katharina Greve presents the Alliance September Paper on Co-Creation in Practice.

New EPSRC Doctoral Studentship Opportunity

Nov 09, 2018

New EPSRC Doctoral Studentship Opportunity on Digital technology in the service design and lifecycle with Rolls Royce

Do not fall prey to business ecosystem failure

Oct 26, 2018

There are many reasons why great manufacturing innovations that should have succeeded end up on the scrap heap. Dr Florian Urmetzer explains that an often-overlooked but very common reason is failure to see the blind spots in your business ecosystem.

CEMEX Workshop

Oct 26, 2018

Blockchain Prototype: Scope and Analysis for CEMEX

New book published: Exploring Service Science

Oct 25, 2018

9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings

View all news

Upcoming events

Ecosystems Strategy One Day Course

Feb 05, 2019

IfM, Cambridge

Upcoming events