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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Service and Solutions in an Age of Digitally Enabled Platforms

Services and Solutions in an Age of Digitally Enabled Platforms: What Questions Do We Need to Ask

Andy Neely gave a keynote speech at the 9th Service Operations Management Forum (SOMF) held at Copenhagen Business School in Denmark. The title of his speech was 'Services and Solutions in an Age of Digitally Enabled Platforms: What Questions Do We Need to Ask' and he explored how models of manufacturing and operations strategy should evolve in the new digital economy. He repeated this talk at the Utah Product and Service Innovation Conference in February.

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Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


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