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Cambridge Service Alliance

At the forefront of service transformation in the digital era
 
Webinar - Innovating Your Business Model: The Capability Assessment Tool

11 January 2016 - Innovating Your Business Model: The Capability Assessment Tool - Professor Andy Neely

Making the shift to service and solutions often involves business model innovation. In this webinar Andy Neely revisits original research conducted by the Cambridge Service Alliance which set out to answer the question - 'what capabilities do firms need to successfully innovate their business model for services and solutions'. He introduces the Cambridge capability assessment framework which can be used to determine whether you have the right capabilities in place to successfully innovate your business model. This framework, which has been successfully used with Caterpillar and Pearson, allows executives to identify organisational strengths and weaknesses, as well as improvement priorities. The framework is available for partners in the Cambridge Service Alliance to use.

Webinar I Presentation I Paper

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance…

  • A unique global alliance between the University of Cambridge and some of the world’s leading businesses.

  • Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.

  • Learn how other innovative organisations are developing new services through our events

  • Since its inception in 2010 industrial partners have included BAE Systems, Caterpillar, GEA, IBM, Pearson, Zoetis, CEMEX, HCLTech and Bouygues


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