Cambridge Service Alliance
Submitted by C.L. Jenkins on Mon, 17/11/2025 - 10:49
Mohamed Zaki was invited to Linköping University where he had the pleasure of giving a guest lecture.
His talk was about how AI can help firms enhance their market competitiveness and predict their share of wallet by leveraging customer signals to differentiate their service experience.
It was a great opportunity to connect with academics and PhD researchers across the department.
Thanks to Lars Witell for the invitation
A unique global alliance between the University of Cambridge and some of the world’s leading businesses.
Help organisations to address the challenges they will face in the next three to five years, through rigorous research, practical tools, insights and education programmes.
Learn how other innovative organisations are developing new services through our events
Since its inception in 2010 industrial partners have included CEMEX, GEA, IBM, Pearson, Zoetis, HCLTech, AstraZeneca, Bouygues UK among others.
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